5.0
Based on 152 Reviews
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Claire S
09/03/2026

Been seeing Georgia at Flexifit after she was recommended by a friend. Georgia is an excellent physio, hands on the whole time and takes a holistic approach to injuries and recovery. The online booking system is fantastic. Highly recommend Georgia and FlexiFit for anyone looking for a hands on physio, strong communicator and flexible booking system.

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Tara Elias
23/02/2026

I’ve been seeing both Tess & Georgia for the last 12+ months and they’ve been nothing short of miracle workers! Not only is the appointment process seamless and always easy - the quality of service and care delivered is consistently at such a high level, and you’re made to feel comfortable straight away, both from their expertise and calm approach. They’ve helped me with back, arm and wrist pain management from being in a long term desk role, to now prenatal Physio and care around keeping my body strong and ready for what’s ahead. Thank you ladies, I appreciate all the work you continue to do and this is such a valuable clinic to have in our community!

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I’d never really used a physio consistently before, but it’s now a key part of my routine to maintain my body and correct the bad habits and posture that life inevitably creates. Georgia and Tessa have been fantastic, highly knowledgeable, genuinely caring, and clearly passionate about what they do. They’re a real staple in the community and it’s easy to see why they’re so well known, respected, and loved. Highly recommend.

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Emma Hawkins
19/02/2026

Fantastic physio supports from Georgia and the team at FlexiFit. Georgia is very knowledgeable, professional and has individualised her support to ensure I am comfortable and progressing towards my goals. I’ve seen great progress and always feel supported. I cannot recommend the team more highly!

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I can’t recommend Georgia at Flexifit Physiotherapy highly enough. She has been my physiotherapist for years, and the level of care, knowledge, and professionalism she brings to every session is second to none. Georgia takes the time to truly listen, thoroughly assess, and tailor treatment specifically to your needs. Her attention to detail and genuine commitment to her patients’ wellbeing sets her apart. You never feel rushed, and she always ensures you understand your treatment plan and recovery process. Not only has she consistently helped me recover and stay injury-free, but it’s clear she cares deeply about her patients. If you’re looking for an experienced, compassionate, and highly skilled physio, Georgia at Flexifit Physiotherapy is the best there is.

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I have been attending Flexifit Physiotherapy for more than a year and continue to benefit from the expertise offered. Georgia is caring, kind and extremely knowledgeable. She listens to my concerns, diagnoses my issues and treats me accordingly. I am so glad I found her and her practice!

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James Bryan
03/02/2026

Have been seeing Georgia from flexifit for around one year after being referred by my partner. Came in with bad neck pain on my right side after 1-2 years of remedial massages trying to fix but Georgia quickly diagnosed an issue with my shoulder causing the strain/pain . I am now pain free in my neck and mobility has improved drastically. I have also recently torn my left meniscus and Georgia has gone above and beyond getting me back to normal after surgery . Couldn’t recommend enough phenomenal service .

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Kahlia Bell
03/02/2026

Georgia has been my physiotherapist for over a year , she has helped me with my multiple injuries and is really knowledgeable. I feel so comfortable with her and since seeing her has been life changing ! Highly recommend if you want a trust worthy , highly skilled physiotherapist that just wants to see you pain free ! I have recommended my partner and multiple of my colleagues who have all said the same things

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Georgia is a legend. I’ve had over a decade of various practitioners after a neck injury in childhood, unfortunately made worse by a chiropractic adjustment in 2021. The nerve pain that followed set up a vicious cycle of progressive weakening, regular flares, vertigo & despair..until I found Georgia. Together with her guidance, amazing hands on care & reformer Pilates I am finally managing my pain and now have the luxury of working towards gaining in strength and fitness. Thank you Georgia! ❤️🙏

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Tanya Saunders
29/12/2025

Flexifit have been my physio for a long time, and I honestly can’t recommend them highly enough. They always go above and beyond to help, and I am so grateful for the care and support I receive. I always feel listened to, genuinely cared for, and confident that I am in the best hands with my recovery.

Do You Need a Referral to See a Physiotherapist? Tips for Booking Your First Session

Got an ache or injury and want to get help fast?

If you’re unsure whether you need a referral to see a physiotherapist, the good news is that in most cases, you can book directly without seeing your GP first. There are, however, situations where a referral is required, such as when claiming through Medicare, certain insurance schemes or other funding programs.

Knowing when a referral is necessary helps you access treatment sooner and avoid unnecessary delays. Below, we break down how the system works, what applies in different circumstances and how FlexiFit Physiotherapy can guide you through the process.

When to See a Physiotherapist Without a Referral 

In Australia, physiotherapists are primary contact health professionals. This means you can often see us without a doctor’s referral for most musculoskeletal concerns, including back pain, sports injuries, joint issues and post-operative rehabilitation.

You typically do not need a referral if you:

  • Are self-funding your treatment
  • Are using private health insurance extras cover
  • Have sustained a sports or gym-related injury
  • Are experiencing neck, back or joint pain
  • Need postural or ergonomic advice
  • Are returning to exercise after a break

Booking directly offers several advantages:

  • Start treatment sooner – no need to wait for a GP appointment
  • Early intervention – addressing pain or movement issues before they worsen
  • Thorough assessment from day one – we can identify contributing factors and create a tailored treatment plan
  • Save time and reduce delays – avoid unnecessary referrals or paperwork

Many people are surprised to learn they can bypass a GP appointment entirely for common physical concerns. Early intervention often leads to better outcomes, as untreated pain or stiffness can affect posture, movement patterns and overall function.

When a GP Referral or Medical Review Is Needed

Some situations require a referral to see a physiotherapist, either for funding purposes or clinical reasons.

Funding or Administrative Referrals

You’ll need a GP referral in cases where treatment must be approved by a funding body:

  1. Medicare Chronic Disease Management (CDM) Plans – To claim sessions under Medicare’s CDM plan, your GP assesses your eligibility and prepares a management plan, which includes a referral. Medicare may then cover a limited number of allied health sessions per year.
  1. Workers Compensation Claims – If your injury occurred at work, documentation from your GP and approval from your insurer are usually required. Referral requirements vary by insurer and state. We work closely with GPs and insurers to ensure your treatment meets claim requirements.
  1. Motor Vehicle Accident Claims – Some schemes require GP approval before allied health treatment begins, depending on your insurer and claim stage.
  1. Department of Veterans’ Affairs (DVA) – Accessing physiotherapy through DVA funding generally requires a GP referral. The referral ensures sessions are covered, after which you can book with a DVA-registered physiotherapist.

Clinical Referrals

In certain medical situations, it’s appropriate to see your GP first:

  • Unexplained weight loss
  • Persistent night pain
  • Systemic symptoms such as fever
  • Sudden severe neurological changes

In all other cases of muscle, joint or movement-related pain, you can come directly to a physiotherapist. Referrals for funding or clinical review do not determine whether physiotherapy is clinically appropriate. They exist to ensure proper coverage or safety when red flags are present.

Why People Get Confused About Physiotherapy Referrals

Many people assume they must see a GP before accessing any allied health service. This often comes from experiences with hospital systems or specialist referrals.

Physiotherapy works differently. As registered health professionals, physiotherapists are trained to assess, diagnose and manage musculoskeletal conditions independently. We also know when additional medical input is needed and will refer you back to your GP or a specialist if appropriate.

In short, for most physical concerns, you can come to us first.

Referrals, Imaging and Special Cases in Physiotherapy

Questions about referrals often come up in specific scenarios, such as imaging, sports injuries and post-surgery rehabilitation. Here’s what you need to know:

Can a Physiotherapist Refer You for Imaging?

In some situations, physiotherapists can recommend imaging, such as X-rays, or refer you back to your GP for further investigation if clinically necessary. Not all injuries require scans, though; many musculoskeletal conditions respond well to structured rehabilitation without imaging.

Do You Need a Referral for Sports Physiotherapy?

For sports injuries, a GP referral is almost never required. Whether you’ve rolled an ankle, strained a hamstring, or developed shoulder pain from the gym, you can book directly. We assess the injury, determine its severity and create a rehabilitation plan tailored to your sport or activity level. Early assessment can prevent minor issues from becoming long-term setbacks.

Do You Need a Referral for Post-Surgery Rehab?

Some surgeons provide a referral for physiotherapy as part of discharge paperwork. While helpful, this isn’t always mandatory if you are paying privately. If you’re unsure, we can review your surgical notes and advise whether additional documentation is needed for funding purposes.

Do You Need a Referral to See a Physiotherapist? The Bottom Line

So, do you need a referral to see a physiotherapist? For the majority of cases in Australia, a GP referral isn’t required. You can book straight with a physiotherapist and begin treatment immediately.

A referral becomes necessary when funding pathways, such as Medicare CDM plans, Workers Compensation, DVA or motor vehicle accident schemes are involved. Otherwise, you can start your treatment promptly and take control of your recovery.

Unsure About Referrals? We Can Help

If you’re unsure whether you need a referral, FlexiFit Physiotherapy is here to guide you. Booking directly with us starts with a comprehensive assessment, where we:

  • Discuss your symptoms and medical history
  • Assess movement, strength and joint function
  • Identify contributing factors
  • Develop a personalised treatment plan
  • Provide clear guidance on next steps

If your condition requires imaging, a medical review or additional investigation, we’ll explain this and guide you through the process. We also clarify any referral questions, including:

  • Whether a referral applies to your situation
  • Available funding options
  • How to organise any required documentation
  • How to begin treatment without unnecessary delays

Book Your Appointment Today

Our goal is to make the process straightforward so you can focus on recovery rather than paperwork. Whether you are managing back pain, recovering from injury, or returning to sport, we provide personalised assessment, clear communication and practical treatment plans tailored to your needs.Call us on 02 8542 9507 or visit our Contact Us page to speak with our friendly team and book your appointment today.

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