5.0
Based on 152 Reviews
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Claire S
09/03/2026

Been seeing Georgia at Flexifit after she was recommended by a friend. Georgia is an excellent physio, hands on the whole time and takes a holistic approach to injuries and recovery. The online booking system is fantastic. Highly recommend Georgia and FlexiFit for anyone looking for a hands on physio, strong communicator and flexible booking system.

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Tara Elias
23/02/2026

I’ve been seeing both Tess & Georgia for the last 12+ months and they’ve been nothing short of miracle workers! Not only is the appointment process seamless and always easy - the quality of service and care delivered is consistently at such a high level, and you’re made to feel comfortable straight away, both from their expertise and calm approach. They’ve helped me with back, arm and wrist pain management from being in a long term desk role, to now prenatal Physio and care around keeping my body strong and ready for what’s ahead. Thank you ladies, I appreciate all the work you continue to do and this is such a valuable clinic to have in our community!

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I’d never really used a physio consistently before, but it’s now a key part of my routine to maintain my body and correct the bad habits and posture that life inevitably creates. Georgia and Tessa have been fantastic, highly knowledgeable, genuinely caring, and clearly passionate about what they do. They’re a real staple in the community and it’s easy to see why they’re so well known, respected, and loved. Highly recommend.

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Emma Hawkins
19/02/2026

Fantastic physio supports from Georgia and the team at FlexiFit. Georgia is very knowledgeable, professional and has individualised her support to ensure I am comfortable and progressing towards my goals. I’ve seen great progress and always feel supported. I cannot recommend the team more highly!

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I can’t recommend Georgia at Flexifit Physiotherapy highly enough. She has been my physiotherapist for years, and the level of care, knowledge, and professionalism she brings to every session is second to none. Georgia takes the time to truly listen, thoroughly assess, and tailor treatment specifically to your needs. Her attention to detail and genuine commitment to her patients’ wellbeing sets her apart. You never feel rushed, and she always ensures you understand your treatment plan and recovery process. Not only has she consistently helped me recover and stay injury-free, but it’s clear she cares deeply about her patients. If you’re looking for an experienced, compassionate, and highly skilled physio, Georgia at Flexifit Physiotherapy is the best there is.

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I have been attending Flexifit Physiotherapy for more than a year and continue to benefit from the expertise offered. Georgia is caring, kind and extremely knowledgeable. She listens to my concerns, diagnoses my issues and treats me accordingly. I am so glad I found her and her practice!

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James Bryan
03/02/2026

Have been seeing Georgia from flexifit for around one year after being referred by my partner. Came in with bad neck pain on my right side after 1-2 years of remedial massages trying to fix but Georgia quickly diagnosed an issue with my shoulder causing the strain/pain . I am now pain free in my neck and mobility has improved drastically. I have also recently torn my left meniscus and Georgia has gone above and beyond getting me back to normal after surgery . Couldn’t recommend enough phenomenal service .

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Kahlia Bell
03/02/2026

Georgia has been my physiotherapist for over a year , she has helped me with my multiple injuries and is really knowledgeable. I feel so comfortable with her and since seeing her has been life changing ! Highly recommend if you want a trust worthy , highly skilled physiotherapist that just wants to see you pain free ! I have recommended my partner and multiple of my colleagues who have all said the same things

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Georgia is a legend. I’ve had over a decade of various practitioners after a neck injury in childhood, unfortunately made worse by a chiropractic adjustment in 2021. The nerve pain that followed set up a vicious cycle of progressive weakening, regular flares, vertigo & despair..until I found Georgia. Together with her guidance, amazing hands on care & reformer Pilates I am finally managing my pain and now have the luxury of working towards gaining in strength and fitness. Thank you Georgia! ❤️🙏

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Tanya Saunders
29/12/2025

Flexifit have been my physio for a long time, and I honestly can’t recommend them highly enough. They always go above and beyond to help, and I am so grateful for the care and support I receive. I always feel listened to, genuinely cared for, and confident that I am in the best hands with my recovery.

Is Physio Covered by Insurance in Australia? A Quick Guide

If you’re dealing with pain, injury or restricted movement, you may be wondering: Is physio covered by insurance in Australia? The answer depends on the type of insurance or funding pathway available to you.

Physiotherapy may be partially covered through private health insurance, Medicare care plans, Workers Compensation, motor vehicle accident schemes or DVA. However, eligibility, rebates and limits can vary between providers and schemes.

Knowing how coverage works can help you plan your treatment and avoid unexpected out-of-pocket costs. In this blog, we explore the main ways physiotherapy is funded in Australia and what to check before booking.

How Physiotherapy Is Funded in Australia

Physiotherapy in Australia can be funded in a few different ways, depending on your circumstances and the type of insurance or scheme you have access to. 

Private Health Insurance

Many Australians use private health insurance to claim physiotherapy. If your extras policy includes physiotherapy, you may be eligible for a rebate for each session. The amount depends on:

  • Your level of cover
  • Your insurer
  • Annual limits
  • Waiting periods

Most extras policies have a yearly cap for physiotherapy or allied health services. Once this limit is reached, you would need to self-fund further sessions until the limit resets. 

Medicare

Medicare does not usually cover physiotherapy for general musculoskeletal concerns. However, it may contribute to a limited number of sessions under a Chronic Disease Management plan. To access physiotherapy through Medicare:

  • You must have a chronic medical condition
  • Your GP must prepare a Chronic Disease Management plan
  • Your GP must refer you to a physiotherapist

Under this scheme, Medicare provides a rebate for up to five allied health sessions per calendar year, which can be shared between different providers. A gap payment may still apply, depending on clinic fees. If you’re unsure whether you qualify, speak with your GP.

Workers Compensation

If your injury occurred at work, physiotherapy is often covered under Workers Compensation once the claim is accepted. Coverage usually includes:

  • Assessment and treatment sessions
  • Progress reports for your insurer
  • Communication with your GP or workplace
  • Rehabilitation plans focused on returning to work

Approval processes vary by state and insurer. You may need documentation from your GP and confirmation from your employer or insurer before starting treatment. At FlexiFit Physiotherapy, our team regularly assists clients navigating workplace injury claims to help ensure rehabilitation stays on track.

Motor Vehicle Accident Insurance

Physiotherapy may be covered if you’re injured in a motor vehicle accident through your state’s Compulsory Third Party scheme or another motor accident insurer. Coverage depends on:

  • The state where the accident occurred
  • Whether fault has been established
  • Approval of your claim

GP referrals and insurer approvals are often required. Physiotherapy is essential in managing whiplash, soft tissue injuries and post-traumatic musculoskeletal pain following car accidents.

Department of Veterans’ Affairs (DVA)

If you hold a DVA card, physiotherapy may be covered depending on your card type and eligibility. Generally, a GP referral is required, and approved sessions can be billed directly to DVA. If you’re unsure about your entitlements, we can help clarify the process before your first appointment.

Understanding Your Coverage and Costs

Being aware of your coverage, referral requirements and funding options can make it easier to plan your physiotherapy and reduce unexpected costs.

How Much of Physio Is Covered by Insurance?

Coverage usually means a partial rebate, rather than the full cost. For example:

  • Private health insurance may cover a fixed dollar amount per session
  • Medicare rebates apply only under specific care plans
  • Workers Compensation, motor vehicle accident schemes or DVA may require approval for a set number of sessions

Your out-of-pocket expense depends on your insurer’s rebate and the clinic’s fees. Before your first session, it’s wise to check:

  • Annual limits
  • Remaining balances
  • Waiting periods
  • Referral requirements

This preparation helps you plan your treatment with confidence.

Do You Need a Referral for Insurance Claims?

Referral requirements vary depending on the funding pathway:

Typically not required if you are:

  • Using private health insurance extras cover
  • Paying privately for sessions

Usually required if you are:

  • Accessing Medicare under a care plan
  • Claiming through Workers Compensation
  • Claiming through a motor accident insurer
  • Using DVA funding

If you’re unsure, our team can clarify what applies to your situation before your first appointment.

What If You Have No Insurance?

If you don’t have private health insurance or access to other funding schemes, you can still attend physiotherapy as a private patient. Self-funding allows you to:

  • Access care without waiting for approvals
  • Choose appointment frequency
  • Adjust treatment plans flexibly

Starting physiotherapy early often reduces the risk of chronic pain, prolonged dysfunction or reliance on medication. For many people, the long-term benefits outweigh the short-term costs.

Why Insurance Should Not Delay Treatment

It’s common to wait for insurance approval before starting physiotherapy. However, delays can allow pain or restricted movement to worsen over time.

Musculoskeletal issues tend to respond best when treated early. The longer a condition is left unaddressed, the more it can affect strength, mobility and overall function.

If your insurance approval is still pending, you may choose to begin treatment privately and transition once it has been confirmed. This approach allows you to start addressing the issue sooner rather than later.

We aim to provide clear information around your options, so you can make informed decisions about when to begin treatment.

Common Misunderstandings About Physio and Insurance

There are several common myths about physiotherapy coverage in Australia. Clearing these up can help you better understand what to expect before starting treatment.

Myth 1: Medicare Covers Unlimited Physio Sessions

Medicare does not provide ongoing or unlimited physiotherapy sessions. It only contributes under a Chronic Disease Management plan, and even then, it is limited to a small number of allied health sessions each year. These sessions may also be shared across different providers, not just physiotherapy.

Myth 2: Private Health Insurance Covers the Full Cost

Private health insurance extras cover typically provides a partial rebate, not the full consultation fee. The amount you receive depends on your level of cover and annual limits. In most cases, there will still be an out-of-pocket expense once the rebate is applied.

Myth 3: You Always Need a GP Referral

A referral is not always required to see a physiotherapist. If you are paying privately or using private health insurance extras, you can usually book directly. Referrals are typically only needed when accessing Medicare, Workers Compensation, motor accident insurance or DVA funding.

Is Physio Covered by Insurance in Australia? The Bottom Line

So, is physio covered by insurance in Australia? In many cases, yes. However, the level of cover depends on the type of insurance and your individual circumstances.

Private health insurance may offer rebates through extras cover, while Medicare can contribute under a Chronic Disease Management plan. Workers Compensation, motor vehicle accident schemes and DVA may also fund physiotherapy if you meet the eligibility requirements.

Coverage is not always automatic or comprehensive, so it’s important to check your entitlements before starting treatment.

Need Help Understanding Your Physio Coverage?

If you’re unsure whether your physiotherapy is covered by insurance, our team at FlexiFit Physiotherapy can help you navigate your options.

We can guide you through:

  • What funding options may apply to you
  • Whether you need a referral
  • How rebates typically work
  • What your likely out-of-pocket costs may be

Our aim is to keep the process clear and straightforward, so you can focus on your treatment. Whether you’re managing back pain, recovering from an injury or dealing with ongoing joint concerns, we provide tailored assessments and practical treatment plans to suit your needs.

Call us on 02 8542 9507 or visit our Contact Us page to speak with our friendly team and book your appointment today.

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